**这是本文档旧的修订版!**
目录
第4章 GWS邮件管理
练习1
略
DNS介绍
练习2
参考链接https://support.google.com/a/answer/140034
2.TTL默认是3600,但正常使用Gmail后可以改为86400,这样更新频率会改为每天1次
3.如果是要把现行的邮箱系统转移到GWS上,可以保留现在的MX记录,但调低优先级(比如将优先级改为10+),当所有邮箱都经由Google后,再删除原MX记录,这样保证不会有邮件丢失
练习3
检查MX
工具URL为https://toolbox.googleapps.com/apps/checkmx/
点击报警会给出解决方法
测试1
You need to make a change to your MX records and you want the change to be implemented as soon as possible. What approach can you take?
- Change your MX records in the admin console and reduce the Time to Live (TTL) value to one hour. Once the change has been implemented revert the TTL value to 24 hours
- Make the change in your DNS console and reduce the Time to Live (TTL) value to 1 hour. Once the change has been implemented revert the TTL value to 24 hours
- Change your MX records in the admin console and reduce the Time to Live (TTL) value to one hour
- Make the change in your DNS console and reduce the Time to Live (TTL) value to 1 hour
Which type of DNS record determines where mail destined for your domain is routed?
- MX Record
- TXT Record
- NS Record
- CNAME Record
In general, from where would you manage your domain's DNS records?
- All of the options here
- In your local DNS files
- In your domain registrar console
- In the Google Workspace admin console
What are common uses for a DNS TXT record when using Google Workspace? (Choose 2)
- Customise a Google service address
- Control inbound mail to your domain
- Domain verification
- Email security records
邮件安全
3招,SPF,DKIM和DMARC
SPF: verify the domain you own
DKIM: prevent email spoofing on outbound message by adding an encrypted header
DMARC: tell email servers how to handle messages that fail SPF/DKIM checks
练习1
SPF,通过添加TXT记录到DNS中
Xserver中已经有一条记录了,现在在后面追加
include:_spf.google.com ~all
记录生效需要24小时左右
参考链接:https://support.google.com/a/answer/33786#zippy=%2Cspf-%E8%AE%B0%E5%BD%95%E7%A4%BA%E4%BE%8B
练习2
生成后长这个样子
生成的记录在Xserver的DNS DKIM记录中已经有了,一模一样。
参考链接:
https://support.google.com/a/answer/174124
练习3
测试2
What is the main purpose of a Sender Policy Framework (SPF) record?
- It specifies which servers/domains can send messages on your behalf
- It can be used to verify that message content is authentic and has not changed
- It defines the action to take on suspicious incoming messages
You have been asked to implement DomainKeys Identified Mail (DKIM) for your organization. How would you do this?
- Enable DKIM from Apps > Google Workspace > Gmail > Authenticate email
- Enable DKIM directly in your DNS records
- Generate a key from your DNS records and add it to the Google Workspace admin console. Then Enable DKIM from Apps > Google Workspace > Gmail > Authenticate email
- Generate a DKIM record from Apps > Google Workspace > Gmail > Authenticate email. Add the record to your DNS records and then start authentication from the admin console
What policy defines what to do if an incoming message is not authenticated?
- SPF
- DKIM
- All of the options here
- DMARC
DKIM adds an encrypted signature to the header of all outgoing messages. What happens if you don't turn on email signing with your own domain DKIM key?
- Gmail signs all outgoing messages with a temporary key generated for your domain
- Gmail signs all outgoing messages with this default DKIM domain key d=*.gappssmtp.com
- Gmail signs all outgoing messages with a key generated using the From address in the message
- Messages are sent as normal with no additional headers
邮件安全配置
练习2
测试3
The attachment section in the Gmail Safety settings page allows you to protect against malicious attachments. What actions can you perform on a suspicious attachment? (Choose 2)
- Keep email in inbox without warning
- Move email to spam
- Send to a designated user
- Keep email in inbox and show warning
You have enabled protection against anomalous attachment types in emails from the Gmail > Safety page but you are finding some emails with valid attachment types are not being delivered. How can you resolve this?
- Ask each user to create an allowlist of allowable file types
- Add an allowlist of allowable file types to the entry in the Attachments section on the Safety page
- Have all messages that trigger this setting delivered to a quarantine and then release the messages manually
- You cannot control what file types are considered anomalous so you must disable this protection to allow messages to be delivered
What are valid reasons for allowing per-user outbound gateways in your organization? (Choose 2)
- An outbound gateway ensures that the same mail server delivers all messages from otherdomain and that server has a record that the mail has been sent
- Mail delivery times are improved because messages bypass the Gmail servers
- An outbound gateway can prevent the appearance of “on behalf of” addresses in the From field
- Allows your users to send mail from their business and personal Gmail account from one inbox
Google recommends against the use of the Image URL proxy allowlist?
- True
- False
练习1
添加一个信任IP地址,虽然是信任,但如果从它发出来可疑邮件,仍然会被放入垃圾邮箱
从自己的邮箱发一封邮件给GWS管理员邮箱。
在Console中添加黑名单
参考链接:https://support.google.com/a/answer/2364632?hl=zh-Hans&sjid=16549908282098203174-AP
练习2
创建白名单
Gmail>Spam,Phishing and Malware>Spam
测试4
Which of the following are reasons to use an inbound gateway? (Choose 2)
- Can be used for batch delivery of email to Gmail
- Improves mail delivery performance
- Spam filtering
- Message archiving
Your organization has been receiving unwanted emails from another organization, and attempts by you to get the organization to stop sending the emails have failed. What approach is best to stop messages from this organization from reaching your users?
- Configure a blocked senders list and add the domain's IP address to the list
- Ask each of your user's to block the domain
- Configure a blocked senders list and add the domain name to the list
- Contact Google Support and ask them to block the organization for you
Messages from a single person that you trust are being marked as spam by Gmail. What approach is best to ensure that these messages reach the intended recipients inboxes?
- Setup a security sandbox rule for the user to have all mail verified by the sandbox prior to delivery
- Add a spam setting which bypasses spam filters for messages received from addresses within an approved senders list. Add the user's email address to the list
- Ask each of your users to add the contact to their personal contacts
- Add the user's email address to your email allowlist
邮件合规检查
- Attachment compliance
- Content compliance
- objectionable content compliance
触发后的动作
- rejected before reaches the recipient
- be sent to admin
- be modified before delivery
DLP对策
练习1
练习2
练习3
发送违规邮件,然后查看隔离邮件(使用管理员账号)
也可以访问下列URL https://email-quarantine.google.com/adminreview
其他合规对策
- email and chat auto-deletion 删除超过某一时间的信息
- OCR for email attachment (并不是所有GWS版本都支持)
- restrict delivery (一般用于教育账号)
- Security sandbox (微软家的EDR也有这个功能)
测试5
You want to prevent your users from receiving mail from baddomain.com. What is the best way to achieve this?
- Add baddomain.com to a blocked senders list
- Add baddomain.com's IP address to the blocked senders list
- 1Create a security sandbox rule to filter and delete messages to/from baddomain.com
- Configure the 'Restrict delivery' setting to prevent message exchange between your users and baddomain.com
What actions can an administrator perform on a quarantined message? (Choose 2)
- Deny
- Allow
- Return to sender
- Deliver to another recipient
In which type of compliance control can you apply a Data Loss Prevention (DLP) rule for Gmail?
- Objectionable content
- Content compliance
- Optical Character Recognition (OCR)
- Attachment compliance
Which statements are true for an objectionable content rule? (Choose 2)
- An objectionable content setting works on inbound and outbound messages
- In an objectionable content setting you use a predefined list of objectionable words for filtering for objectionable content
- An objectionable content setting works on inbound messages only
- In an objectionable content setting you create word lists for filtering for objectionable content